Privacy Policy

1. Introduction

PlaneBud ("we," "our," or "us") operates the PlaneBud mobile application (the "App") available on iOS and Android. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using PlaneBud, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Pilot certificates, medical certificate details, and flight review dates.
• Organization Data: Organization name, aircraft details (tail numbers, maintenance records), and member information when you create or join an organization.
• Flight Data: Flight logs including dates, times, routes, and hours.
• Aircraft Data: Aircraft details, squawks, inspection records, and maintenance logs.
• Financial Data: Billing and transaction records within your organization (we do not store credit card numbers; payments are processed by Stripe).
• Support Communications: Messages and information you provide when contacting support through the App.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and push notification tokens.
• Usage Data: App interaction data, feature usage patterns, and crash reports.
• Log Data: Access times, pages viewed, and other diagnostic data.

2.3 Information from Third Parties

• FAA Registry Data: We use publicly available FAA aircraft registration data to help you look up and verify aircraft information.
• Authentication Providers: If you sign in with Apple or Google, we receive your name and email from those services.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App's features and functionality.
• Manage your account and organization membership.
• Track flights, maintenance, inspections, and scheduling for your aircraft.
• Process billing and financial transactions within organizations.
• Send push notifications, email alerts, and reminders you have opted into (e.g., inspection due dates, reservation reminders).
• Provide AI-powered assistance through our in-app chatbot to answer aviation and app-related questions.
• Respond to support requests and provide customer service.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Within Your Organization: Other members of your organization can see shared data such as aircraft records, flight logs, squawks, reservations, and billing information as permitted by your role.
• Service Providers: We use third-party services including Firebase (hosting and database), Stripe (payment processing), Google Cloud (infrastructure), and Apple/Google (push notifications). These providers only access data necessary to perform their services.
• AI Services: Conversations with our in-app AI assistant are processed by Google's Gemini API. We do not send personally identifiable information beyond what you type in the chat.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your data is stored on Google Cloud/Firebase servers located in the United States. We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL) and at rest.
• Firebase Authentication with secure token management.
• Firestore Security Rules that restrict data access based on user identity and organization membership.
• Firebase App Check to protect against unauthorized API access.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Your personal profile data is removed.
• Organization data you contributed (flight logs, squawks, etc.) may be retained for the organization's operational continuity, but your personal identifiers are disassociated.
• We may retain certain data as required by law or for legitimate business purposes (e.g., transaction records for accounting).

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Opt-Out: You can disable push notifications, email notifications, and SMS notifications in the App's settings at any time.

To exercise these rights, contact us at planebudapp@gmail.com.

8. Children's Privacy

PlaneBud is not intended for use by anyone under the age of 17. We do not knowingly collect personal information from children. If we discover that a child under 17 has provided us with personal information, we will delete it promptly.

9. Third-Party Links and Services

The App may contain links to third-party websites or services (e.g., FAA resources, weather services). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Users

If you access PlaneBud from outside the United States, your data will be transferred to and processed in the United States. By using the App, you consent to this transfer.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used.
• Request deletion of your personal information.
• Opt out of the sale of personal information (we do not sell personal information).
• Non-discrimination for exercising your privacy rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the App or sending you a notification. Your continued use of PlaneBud after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

PlaneBud
Email: planebudapp@gmail.com

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